Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or an exchange.

To be eligible for a return, your item must be unused in the same condition that you received or at least 70% of the product left. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

If you are approved, then your refund will be processed. A credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Please contact us at help@galaxycbdstore.com if you have any questions.

Only regular priced items may be refunded. Unfortunately, starter package items cannot be refunded. You are responsible to pay for the cost of shipping back.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at help@galaxycbdstore.com.

To return your product, please mail it to: 644 N Fuller Ave PMB 7063, Los Angeles, CA 90036

You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.